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Shipping Policy

Huntsman Aus uses a selection of carriers to ensure you get the best possible service, at the most affordable rate. As we grow, we will continue to add carrier partners to provide you with a number of options relevant to your location, the size, and weight of the goods, and your personal preferences. If your order is a considerable size, and weight, please call the showroom on 07 3117 2654, and we will attempt to source a custom solution to get the goods to you as fast, and cost effective as possible.

Urgent Orders
If your order is urgent, please call us at the showroom, so we can rush the delivery through for you.

Shipping Restrictions
Some products for sale on the Huntsman Aus website are restricted from sale outside of Australia. The restrictions can be a result of commercial agreements, and National, or International Legislation. Export restricted products may not only include items that are firearms, or firearms parts. If your order is unable to be sent to you because of this restriction, we will contact you to cancel the order, and attempt to help you with an alternative solution. For more information on please read the Huntsman Aus Export Policy.

Freight "Daily Cut Off Time"
Orders that are placed prior to 3:00 pm Queensland time will ship on the same day. Depending on the freight carrier selected, the product may take an additional one, or two business days to get to regional areas if the item is sent from our Townsville store.

Restricted Goods
Goods that are flammable, hazardous, or dangerous are classed as restricted goods for the purposes of this website. You may be restricted from some freight options as a result of purchasing restricted goods. You may be restricted completely from purchasing other restricted goods and will need to contact the showroom to arrange delivery through an appropriate carrier. A person who is over eighteen years of age must sign for restricted goods on delivery.

Australia Post
Huntsman Aus prefers to use express post. In situations where express post is not going to be effective (such as regoinal or remote areas, or excessively bulky items) parcel post may be used. We do not charge for handling of the goods. When your order has been picked, packed and shipped you will be informed via email of your tracking number, and the website link to track your item. All shipments made by Huntsman Aus will contain a tracking number.

Discounted Orders
Orders that have had a discount applied are not eligible for the freight free threshold. An accurate freight quote will be generated for all discounted order. In most cases it is not economical to ship heavy, or bulky items via express post.